SketchUp UK Help Centre & Support

Downloading, Installing & Authorising SketchUp

Visit Our Social Channels for informative tutorials and tips

Search and troubleshoot issues and SketchUp

User Guides

Need Help Fast?

The SketchUp forum is the place to be. Our outstanding community of passionate experts have answers to your questions.

Frequently Asked Questions: SketchUp

System Requirements

Full system requirements for all versions on SketchUp Pro can be found below

Installation and Authorisation

Full details on how to download, install and authorise SketchUp Pro can be found above.

Troubleshooting Licence Error Messages

From time to time you may have difficulty authorising your licence. A list of the most common error messages you may see upon trying to authorise the licence, along with the steps to resolve can be found above.

Additional Troubleshooting - Single User

We recommend the following steps if you are having difficulty authorising a licence: Check you have an internet connection; you will need a connection to authorise SketchUp. Check you have downloaded the correct version of SketchUp Pro. Ensure no leading or trailing blank spaces are being copied across when copying and pasting the licence information. If still unsuccessful, Copy and paste licence details into a plain text editor (like Notepad) and then copy and paste from there into SketchUp.

Additional Troubleshooting - Network

A standard network licence is now installed just like a single user licence - although there is one important caveat to allow the authorisation to be successful: Ports 5053 and 50530 must be open on the router on each workstation for your network license to work. No server installs necessary.

Frequently Asked Questions: LayOut

Can LayOut for SketchUp be used on i.Pad?

Layout is available for Windows 10 and Mac Whilst you can't edit your Layout documents on an i.Pad , Layout easily allows you to export both images and PDF files, which you can view on an i.Pad ready to whip out of your bag for impressing clients. For 3D SketchUp models, the SketchUp Viewer allows you to navigate, rotate and view models in AR and VR. Grab SketchUp Viewer from the App store.

Who uses Layout?

Whether they are Architects, Interior Designers , Set designers, Landscape gardeners or furniture makers, Professionals all over the world use Layout to dimension, document and present their work.

Is SketchUp LayOut free?

LayOut is part of of SketchUp Pro subscription and will be installed when you install SketchUp Pro for Windows and Mac

What is SketchUp layout used for?

LayOut is the tool for creating documentation from your SketchUp model. You start in 3D in SketchUp, create the best views of your model or the details you wish to present. You can then arrange either a presentation board for printing or as a digital presentation. Add text, images, dimensions and more. The best thing is, if you need to make a change to your 3D model, LayOut will automatically update. This is great for creating revisions from client , whether you are an interior designer, Architecture or Landscape Designer.

Still Need Help? Send us a message and we will get back to you as soon as possible!

About Elmtec

Elmtec have been the UK distribution partner for SketchUp since 2010, and service a network of UK and Irish resellers. We have over 22 years’ experience within the digital design community.

Contact Us

T: 01844 263750
E: sales@elmtec.co.uk
W: www.elmtec.co.uk/sketchup