Elmtec – SketchUp Privacy & Cookie Notice

Elmtec – SketchUp (a trading division of Man and Machine) understands that your privacy is important and is committed to protecting your personal information. We respect and value the privacy of everyone who visits our website (“Our Site”) and are committed to handling your personal data in a transparent, secure and lawful manner.

This Privacy & Cookie Notice explains how we use cookies and how we collect, use, store and share personal information obtained through Our Site. For further information regarding our data protection practices, please refer to our full Data Protection and Privacy Policy.

1. What Are Cookies?

A “Cookie” is a small text file that is placed on your computer, mobile device or other device when you visit a website. Cookies help websites recognise your device and remember information about your visit, such as your preferences and browsing activity.

Cookies can improve your browsing experience by enabling website functionality, personalising content, remembering preferences and helping website owners understand how visitors interact with their sites.

2. How We Use Cookies

2.1 First-Party Cookies

Our Site may place and access certain first-party cookies on your device. These cookies are set directly by us and are used to support the operation, security and performance of Our Site, as well as to improve your user experience.

2.2 Third-Party Cookies

When using Our Site, you may also receive certain third-party cookies. These cookies are set by third-party services integrated into Our Site, including embedded content, video services such as YouTube, analytics providers and e-commerce functionality.

We do not control the operation of third-party cookies and recommend that you review the privacy policies of the relevant providers for further information.

2.3 Analytics Cookies

Our Site uses analytics services, including Google Analytics, to help us understand how visitors use Our Site. These services use cookies to collect information such as pages visited, time spent on the site and how users navigate through the website.

This information is used in an aggregated and anonymised form where possible to help us improve the performance, functionality and usability of Our Site.

Google’s Privacy Policy can be found at:

https://policies.google.com/privacy

3. Information We Collect

Depending on how you interact with Our Site, we may collect personal information including:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Postal address
• Information provided through contact forms or enquiries
• Website usage information collected through cookies and analytics tools

We collect only the information necessary to provide our services, respond to enquiries, process transactions and improve our website and customer experience.

4. Sharing Information with Software Vendors

As an authorised distributor and reseller of software products and services, Elmtec – SketchUp may share certain business contact information that you provide through Our Site, including your name, company name, email address, telephone number and details of your enquiry, with the relevant software vendor or manufacturer whose products or services you have expressed an interest in.

We share this information for legitimate business purposes, including:

• Tracking and verifying customer acquisition and sales activity;
• Reporting lead generation and conversion information to software vendors;
• Managing distributor-vendor relationships and contractual obligations;
• Supporting product licensing, renewals and account management where applicable.

Any information shared with software vendors will be limited to what is reasonably necessary for these purposes.

Software vendors receiving this information are not authorised to use it for unsolicited direct marketing or sales contact arising solely from your enquiry with Elmtec – SketchUp. Any communications relating to your enquiry, product evaluation, purchase, support or account management will ordinarily be handled by Elmtec – SketchUp.

Where a software vendor wishes to contact you directly for marketing purposes, this will only occur where you have separately consented to receive such communications or where another lawful basis exists under applicable data protection legislation.

Your information will not be sold to third parties and will be processed in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5. Legal Basis for Processing

We process personal information on one or more of the following lawful bases:

• Your consent;
• The performance of a contract or steps taken at your request before entering into a contract;
• Compliance with legal obligations;
• Our legitimate interests, including operating our business, responding to enquiries, providing customer support and managing relationships with software vendors.

6. Cookie Consent

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality and performance of Our Site.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Subject to applicable data protection laws, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Restrict or object to certain processing activities;
• Request transfer of your personal information where applicable;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Notice

We may update this Privacy & Cookie Notice from time to time to reflect changes in legal requirements, technology or our business practices.

Any updates will be published on this page and will take effect immediately upon posting. We encourage you to review this notice periodically to remain informed about how we use cookies and process personal information.

10. Contact Us

If you have any questions regarding this Privacy & Cookie Notice, our use of cookies or the way we process your personal information, please contact Elmtec – SketchUp using the contact details published on Our Site.

Last Updated: June 2026